Orders are packed and shipped on weekdays (Monday through Friday, excluding holidays). Orders are shipped from our Headquarters in Virginia. All weekday orders placed before 1 PM EST ship same day. Orders after that go out next business day.
Orders that have been fulfilled cannot be cancelled but they can be returned and a refund will be processed when we receive the items back.
Please make sure you are inputting the correct address or choosing the correct shipping address in PayPal. Improper addresses delay receipt of your product and could incur reshipping charges. Your phone number helps us reach you in the event there is a problem.
Orders that have been fulfilled cannot be cancelled but they can be returned.
DUTIES: THESE ARE IMPORT TAXES LEVIED ON PURCHASES BY THE LOCAL GOVERNMENT. THIS IS NOT A PART OF SHIPPING AND IS COLLECTED BY CUSTOMS IN YOUR COUNTRY. LEGALLY WE CAN NOT FUDGE THE NUMBERS OR LIST MERCHANDISE AS A GIFT.
ARRIVAL OF INTERNATIONAL PARCELS IS AVERAGING BETWEEN 3 WEEKS AND A MONTH AND A HALF.
Please include your phone number with ALL international orders so that you can be notified by Customs for any anomalies or duties due on your order.
We do ship internationally, however at this time, due to restrictions, we are not shipping to China and Russia. Covid-19 and holidays have significantly increased shipping times for international parcels. At this time the countries experiencing the biggest delays are located in Asia, Oceana, and Australia.